To start work on the new portal:
1. If you used iRidium support:
Go to http://support.iridiummobile.net
and sign in with the help of «Forgot your password» with your e-mail, which you used for contacting the support team before, as a login. You will receive a new password for your User profile with all your previous requests.
2. If you are a new user:
Select an e-mail you want to use for signing in and create a new account on http://support.iridiummobile.net
or add a new question on the web site http://www.iridiummobile.ru/support/#tab3
and your account will be created automatically. It will be created for the e-mail you used for registering on the iRidium mobile web site.
You can access the information resources in the Support section of the iRidium Mobile website: http://www.iridiummobile.ru/support
You can also contact the support team at: firstname.lastname@example.org
At that an account is created on the portal. You can access your account any time using your e-mail as a login (it should be received with the help of «Forgot your password»).